Market development

Market development through execution.

Market intelligence, technology, talent and field presence to execute the strategy the same way in every territory and channel.

Reviewing a product display at the point of sale

How we execute growth in the market

Six fronts of commercial execution that turn market information into growth you can measure.

Loyalty and experience

We design initiatives that strengthen the relationship with customers, increase repeat business and improve the brand experience.

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Mystery shopping

We assess the real buying experience to find where service, attention and standards can improve.

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Studies and surveys

We capture the market information that matters and turn it into better commercial decisions.

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Competitive benchmarking

We analyse how the market and the competition behave to find room for growth and differentiation.

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Price check and commercial audit

We verify that prices, promotions, displays and the standards the brand has set are executed correctly.

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Store check

We monitor how products are present and performing at the point of sale to strengthen commercial execution.

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Our model

Our commercial execution model.

A structured process to turn market information into measurable growth.

Market intelligence

We analyse the market, the competition and consumer behaviour to find opportunities for growth.

Designing the commercial strategy

We build action plans on data and how the market actually moves, so every initiative lands harder.

Execution on the ground

Commercial audits, store and price checks, benchmarking and mystery shopping where the results happen.

Monitoring and optimisation

We track indicators and field activity continuously, adjusting the strategy in real time to get the most effectiveness and return.

Analytics and decision-making

We turn information into knowledge you can act on, with executive reports, dashboards and insights that make for smarter decisions.

Execution that turns into results.

Three real operations, each with its figure and its territory.

Georeferenced map of the hardware-store survey in Valledupar, Ultracem census

Ultracem census · Caribbean coast

+1,000 hardware stores

Mapped in 55 days, across seven departments.

The challenge

To obtain a complete, up-to-date picture of the hardware-store channel across seven departments of the Caribbean coast.

Our solution

We combine technology, fieldwork and analytics to deliver reliable, georeferenced information, ready to act on.

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A full auditorium at a Barranquilla Chamber of Commerce event

Chamber of Commerce · Barranquilla

87% effectiveness on renewals

With +30 multichannel campaigns in two years.

The challenge

To drive renewals, memberships and strategic campaigns through a flexible, multichannel operation.

Our solution

More than 30 campaigns combining omnichannel, fieldwork, smart segmentation and database enrichment.

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An ÍSIMO store assessed with mystery shoppers

ÍSIMO stores · Nationwide

60 stores

Visited by mystery shoppers in 8 departments, with more than 400 customer interviews.

The challenge

To understand the real customer experience across regions and strengthen in-store operations.

Our solution

A nationwide experience assessment with mystery shopping, satisfaction measurement and structured in-store observation.

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Put your brand where the sale is decided.

Tell us your commercial goal and we design the plan for executing it on the ground. Reply within 24 business hours.

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