Call Engine
Improves commercial productivity and contact management.
GoContactIsabelPredictive dialersVoice AI
The seven engines of the execution system
Execution System · 7 engines, one system 01 / 07
LeIA does not replace people. It strengthens execution: it connects people, processes, data and technology.
Call Engine
Improves commercial productivity and contact management.
GoContact · Isabel · Predictive dialers · Voice AICRM Engine
Manages client relationships, opportunities, prospects and operational cases.
Salesforce · HubSpot · Go High LevelTools2Order Engine
Manages field operations and execution on the ground.
GPS · PDA · Digital forms · Evidence · SignaturesOmnichannel Engine
Orchestrates every conversation with clients and users.
WhatsApp · SMS · Email · Voice · InfobipReporting Engine
Turns operational data into information you can act on.
Dashboards · KPIs · Power BI · Advanced analyticsKnowledge Engine
Keeps and multiplies the organisation’s knowledge.
Tools2Pedia · SOPs · Manuals · LibraryTalent Engine
Develops the talent that executes the strategy.
People2People · Recruitment · Training · Performance management
Tools²Power · Execution System
From strategy to results.
LeIA strengthens every project by bringing together advanced analytics, automation and artificial intelligence to speed up decisions and get the most out of them.
Everything your team needs to execute on the ground.
LeIA does not replace people: it strengthens what they can execute. Every action is recorded and validated.
01
Custom forms and documents
Digital formats built around the specific processes of each operation.
08
Workflow automation
Business rules, approvals, alerts and automatic processes.
07
Smart assignment
Assigns resources and coordinates teams by geography.
02
Orchestrated omnichannel
SMS, WhatsApp, IVR, email and field work on a single timeline.
04
AI chatbots and IVR
AI agents inside omnichannel management.
09
API integrations
Connects with CRM, ERP, contact centre and BI.
03
Full evidence management
Capture photos, signatures, audio, video and digital records in real time.
06
Operational dashboards
See where your teams are, how far along they are and how they are performing, in real time.
05
Geolocation in the field
Real-time GPS and digital traceability of every field activity.
Results
Numbers that back the execution.
Cumulative volume on Tools²Order, the field operations engine.
+1,950
active users
+62 M
activities recorded
+1.3M
pieces of digital evidence generated
+45 %
average increase in productivity
+98 %
operational compliance
+65 %
reduction in administrative work
From your data to execution.
LeIA connects to your sources as they are, applies your business rules and executes across every channel.
Sources
Your data, as it is
- ERP and BI
- CRM and contact centre
- Receivables history
- Field surveys
Core · LeIA
Execution Intelligence Engine
- Forms and documents
- Compliance rules
- Workflow automation
- Real-time monitoring
Execution
Channels and teams
- Contact centre · IVR
- WhatsApp, SMS, email
- Field visits (GPS)
- Operational dashboards
- Customisable client portal
Let’s set up your first pilot with LeIA.
We start with a pilot using real data from your operation, without changing your systems.